Fantasy
As humans, we’re all pre-programmed to dream about the future, and when it comes to choosing a product/service, a business’s ability to turn those dreams into a reality is one of the first signals we use to identify a suitable provider. To identify these questions, simply put yourself in the mind of a prospective customer, what would you be wondering about?
Examples:
- How much free time would I have if I knew how to…?
- Where could I be if someone else could take care of…?
- What else would I be doing if I was faster at…?
- Who could help me solve…?
Exercise:
Write down at least 3 questions which you feel your potential customers may be asking themselves, and complete them by bringing in the solutions your product/service provides. Focus specifically on the positive ones, remember these are fantasies. Don’t limit yourself and add as many as you can think of to your list, but also remember you can always come back to this at a later time.
